While not required, it is customary to show your appreciation by tipping your therapist. A good rule of thumb is 20% of the regular rate of service. You are welcome to put gratuity on your credit card.
Cancellation of an Appointment
It is our office policy that you provide us with at least 24 hours notice when canceling your appointment to avoid being charged a cancellation fee of 50% of your session. This policy allows others who need theses times, to not be turned away. We require a card when booking your appointment.
Exemptions for emergency cancellations are determined on case-by-case basis.
Sessions will begin promptly at the scheduled time. If you are running late, please note that you may not receive the fully allotted time of the scheduled session because an extension may not be possible.
In order to maintain a healthy environment, we ask that you reschedule your appointment if you are sick with a cold, flu, or have a fever. Drink lots of fluids and stay in bed, and we will see you when you are feeling better.
All purchases are good for 90 days from the date of purchase. We do not offer refunds on memberships. We require a 30-day written notice to cancel auto-pays.
We provide competent and professional massage therapy services but do not diagnose or prescribe medical conditions. Clients are treated with respect and dignity regardless of their age, gender, race, nationality, sexual orientation, religion, economic status, body type, political affiliation, state of health or personal habits. Personal and professional boundaries are respected at all times. Privacy and confidentially are maintained at all times. Sexual harassment is not tolerated. If it occurs, we reserve the right to end the session immediately. Any inebriated clients will be denied services.